Agentic Uncertainty Quantification

Although AI agents have demonstrated impressive capabilities in long-horizon reasoning, their reliability is severely hampered by the ``Spiral of Hallucination,'' where early epistemic errors propagate irreversibly. Existing methods face a dilemma: uncertainty quantification (UQ) methods typically act as passive sensors, only diagnosing risks without addressing them, while self-reflection mechanisms suffer from continuous or aimless corrections. To bridge this gap, we propose a unified Dual-Process Agentic UQ (AUQ) framework that transforms verbalized uncertainty into active, bi-directional control signals. Our architecture comprises two complementary mechanisms: System 1 (Uncertainty-Aware Memory, UAM), which implicitly propagates verbalized confidence and semantic explanations to prevent blind decision-making; and System 2 (Uncertainty-Aware Reflection, UAR), which utilizes these explanations as rational cues to trigger targeted inference-time resolution only when necessary. This enables the agent to balance efficient execution and deep deliberation dynamically. Extensive experiments on closed-loop benchmarks and open-ended deep research tasks demonstrate that our training-free approach achieves superior performance and trajectory-level calibration. We believe this principled framework AUQ represents a significant step towards reliable agents.

MMGR: Multi-Modal Generative Reasoning

Video foundation models generate visually realistic and temporally coherent content, but their reliability as world simulators depends on whether they capture physical, logical, and spatial constraints. Existing metrics such as Frechet Video Distance (FVD) emphasize perceptual quality and overlook reasoning failures, including violations of causality, physics, and global consistency. We introduce MMGR (Multi-Modal Generative Reasoning Evaluation and Benchmark), a principled evaluation framework based on five reasoning abilities: Physical, Logical, 3D Spatial, 2D Spatial, and Temporal. MMGR evaluates generative reasoning across three domains: Abstract Reasoning (ARC-AGI, Sudoku), Embodied Navigation (real-world 3D navigation and localization), and Physical Commonsense (sports and compositional interactions). MMGR applies fine-grained metrics that require holistic correctness across both video and image generation. We benchmark leading video models (Veo-3, Sora-2, Wan-2.2) and image models (Nano-banana, Nano-banana Pro, GPT-4o-image, Qwen-image), revealing strong performance gaps across domains. Models show moderate success on Physical Commonsense tasks but perform poorly on Abstract Reasoning (below 10 percent accuracy on ARC-AGI) and struggle with long-horizon spatial planning in embodied settings. Our analysis highlights key limitations in current models, including overreliance on perceptual data, weak global state consistency, and objectives that reward visual plausibility over causal correctness. MMGR offers a unified diagnostic benchmark and a path toward reasoning-aware generative world models.

MMPersuade: A Dataset and Evaluation Framework for Multimodal Persuasion

As Large Vision-Language Models (LVLMs) are increasingly deployed in domains such as shopping, health, and news, they are exposed to pervasive persuasive content. A critical question is how these models function as persuadees-how and why they can be influenced by persuasive multimodal inputs. Understanding both their susceptibility to persuasion and the effectiveness of different persuasive strategies is crucial, as overly persuadable models may adopt misleading beliefs, override user preferences, or generate unethical or unsafe outputs when exposed to manipulative messages. We introduce MMPersuade, a unified framework for systematically studying multimodal persuasion dynamics in LVLMs. MMPersuade contributes (i) a comprehensive multimodal dataset that pairs images and videos with established persuasion principles across commercial, subjective and behavioral, and adversarial contexts, and (ii) an evaluation framework that quantifies both persuasion effectiveness and model susceptibility via third-party agreement scoring and self-estimated token probabilities on conversation histories. Our study of six leading LVLMs as persuadees yields three key insights: (i) multimodal inputs substantially increase persuasion effectiveness-and model susceptibility-compared to text alone, especially in misinformation scenarios; (ii) stated prior preferences decrease susceptibility, yet multimodal information maintains its persuasive advantage; and (iii) different strategies vary in effectiveness across contexts, with reciprocity being most potent in commercial and subjective contexts, and credibility and logic prevailing in adversarial contexts. By jointly analyzing persuasion effectiveness and susceptibility, MMPersuade provides a principled foundation for developing models that are robust, preference-consistent, and ethically aligned when engaging with persuasive multimodal content.

GUI-KV: Efficient GUI Agents via KV Cache with Spatio-Temporal Awareness

Graphical user interface (GUI) agents built on vision-language models have emerged as a promising approach to automate human-computer workflows. However, they also face the inefficiency challenge as they process long sequences of high-resolution screenshots and solving long-horizon tasks, making inference slow, costly and memory-bound. While key-value (KV) caching can mitigate this, storing the full cache is prohibitive for image-heavy contexts. Existing cache-compression methods are sub-optimal as they do not account for the spatial and temporal redundancy of GUIs. In this work, we first analyze attention patterns in GUI agent workloads and find that, unlike in natural images, attention sparsity is uniformly high across all transformer layers. This insight motivates a simple uniform budget allocation strategy, which we show empirically outperforms more complex layer-varying schemes. Building on this, we introduce GUI-KV, a plug-and-play KV cache compression method for GUI agents that requires no retraining. GUI-KV combines two novel techniques: (i) spatial saliency guidance, which augments attention scores with the L2 norm of hidden states to better preserve semantically important visual tokens, and (ii) temporal redundancy scoring, which projects previous frames' keys onto the current frame's key subspace to preferentially prune redundant history. Across standard GUI agent benchmarks and models, GUI-KV outperforms competitive KV compression baselines, closely matching full-cache accuracy at modest budgets. Notably, in a 5-screenshot setting on the AgentNetBench benchmark, GUI-KV reduces decoding FLOPs by 38.9% while increasing step accuracy by 4.1% over the full-cache baseline. These results demonstrate that exploiting GUI-specific redundancies enables efficient and reliable agent performance.

CRMArena-Pro: Holistic Assessment of LLM Agents Across Diverse Business Scenarios and Interactions

While AI agents hold transformative potential in business, effective performance benchmarking is hindered by the scarcity of public, realistic business data on widely used platforms. Existing benchmarks often lack fidelity in their environments, data, and agent-user interactions, with limited coverage of diverse business scenarios and industries. To address these gaps, we introduce CRMArena-Pro, a novel benchmark for holistic, realistic assessment of LLM agents in diverse professional settings. CRMArena-Pro expands on CRMArena with nineteen expert-validated tasks across sales, service, and 'configure, price, and quote' processes, for both Business-to-Business and Business-to-Customer scenarios. It distinctively incorporates multi-turn interactions guided by diverse personas and robust confidentiality awareness assessments. Experiments reveal leading LLM agents achieve only around 58% single-turn success on CRMArena-Pro, with performance dropping significantly to approximately 35% in multi-turn settings. While Workflow Execution proves more tractable for top agents (over 83% single-turn success), other evaluated business skills present greater challenges. Furthermore, agents exhibit near-zero inherent confidentiality awareness; though targeted prompting can improve this, it often compromises task performance. These findings highlight a substantial gap between current LLM capabilities and enterprise demands, underscoring the need for advancements in multi-turn reasoning, confidentiality adherence, and versatile skill acquisition.

Multimodal Cultural Safety: Evaluation Frameworks and Alignment Strategies

Large vision-language models (LVLMs) are increasingly deployed in globally distributed applications, such as tourism assistants, yet their ability to produce culturally appropriate responses remains underexplored. Existing multimodal safety benchmarks primarily focus on physical safety and overlook violations rooted in cultural norms, which can result in symbolic harm. To address this gap, we introduce CROSS, a benchmark designed to assess the cultural safety reasoning capabilities of LVLMs. CROSS includes 1,284 multilingual visually grounded queries from 16 countries, three everyday domains, and 14 languages, where cultural norm violations emerge only when images are interpreted in context. We propose CROSS-Eval, an intercultural theory-based framework that measures four key dimensions: cultural awareness, norm education, compliance, and helpfulness. Using this framework, we evaluate 21 leading LVLMs, including mixture-of-experts models and reasoning models. Results reveal significant cultural safety gaps: the best-performing model achieves only 61.79% in awareness and 37.73% in compliance. While some open-source models reach GPT-4o-level performance, they still fall notably short of proprietary models. Our results further show that increasing reasoning capacity improves cultural alignment but does not fully resolve the issue. To improve model performance, we develop two enhancement strategies: supervised fine-tuning with culturally grounded, open-ended data and preference tuning with contrastive response pairs that highlight safe versus unsafe behaviors. These methods substantially improve GPT-4o's cultural awareness (+60.14%) and compliance (+55.2%), while preserving general multimodal capabilities with minimal performance reduction on general multimodal understanding benchmarks.

Why Vision Language Models Struggle with Visual Arithmetic? Towards Enhanced Chart and Geometry Understanding

Vision Language Models (VLMs) have achieved remarkable progress in multimodal tasks, yet they often struggle with visual arithmetic, seemingly simple capabilities like object counting or length comparison, which are essential for relevant complex tasks like chart understanding and geometric reasoning. In this work, we first investigate the root causes of this deficiency through a suite of probing tasks focusing on basic visual arithmetic. Our analysis reveals that while pre-trained vision encoders typically capture sufficient information, the text decoder often fails to decode it correctly for arithmetic reasoning. To address this, we propose CogAlign, a novel post-training strategy inspired by Piaget's theory of cognitive development. CogAlign trains VLMs to recognize invariant properties under visual transformations. We demonstrate that this approach significantly improves the performance of three diverse VLMs on our proposed probing tasks. Furthermore, CogAlign enhances performance by an average of 4.6% on CHOCOLATE and 2.9% on MATH-VISION, outperforming or matching supervised fine-tuning methods while requiring only 60% less training data. These results highlight the effectiveness and generalizability of CogAlign in improving fundamental visual arithmetic capabilities and their transfer to downstream tasks.

SafeWorld: Geo-Diverse Safety Alignment

In the rapidly evolving field of Large Language Models (LLMs), ensuring safety is a crucial and widely discussed topic. However, existing works often overlook the geo-diversity of cultural and legal standards across the world. To demonstrate the challenges posed by geo-diverse safety standards, we introduce SafeWorld, a novel benchmark specifically designed to evaluate LLMs' ability to generate responses that are not only helpful but also culturally sensitive and legally compliant across diverse global contexts. SafeWorld encompasses 2,342 test user queries, each grounded in high-quality, human-verified cultural norms and legal policies from 50 countries and 493 regions/races. On top of it, we propose a multi-dimensional automatic safety evaluation framework that assesses the contextual appropriateness, accuracy, and comprehensiveness of responses. Our evaluations reveal that current LLMs struggle to meet these criteria. To enhance LLMs' alignment with geo-diverse safety standards, we synthesize helpful preference pairs for Direct Preference Optimization (DPO) alignment training. The preference pair construction aims to encourage LLMs to behave appropriately and provide precise references to relevant cultural norms and policies when necessary. Our trained SafeWorldLM outperforms all competing models, including GPT-4o on all three evaluation dimensions by a large margin. Global human evaluators also note a nearly 20% higher winning rate in helpfulness and harmfulness evaluation. Our code and data can be found here: https://github.com/PlusLabNLP/SafeWorld.

NewsEdits 2.0: Learning the Intentions Behind Updating News

As events progress, news articles often update with new information: if we are not cautious, we risk propagating outdated facts. In this work, we hypothesize that linguistic features indicate factual fluidity, and that we can predict which facts in a news article will update using solely the text of a news article (i.e. not external resources like search engines). We test this hypothesis, first, by isolating fact-updates in large news revisions corpora. News articles may update for many reasons (e.g. factual, stylistic, narrative). We introduce the NewsEdits 2.0 taxonomy, an edit-intentions schema that separates fact updates from stylistic and narrative updates in news writing. We annotate over 9,200 pairs of sentence revisions and train high-scoring ensemble models to apply this schema. Then, taking a large dataset of silver-labeled pairs, we show that we can predict when facts will update in older article drafts with high precision. Finally, to demonstrate the usefulness of these findings, we construct a language model question asking (LLM-QA) abstention task. We wish the LLM to abstain from answering questions when information is likely to become outdated. Using our predictions, we show, LLM absention reaches near oracle levels of accuracy.

CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments

Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance personalized service. However, deploying and evaluating these agents is challenging due to the lack of realistic benchmarks that reflect the complexity of real-world CRM tasks. To address this issue, we introduce CRMArena, a novel benchmark designed to evaluate AI agents on realistic tasks grounded in professional work environments. Following guidance from CRM experts and industry best practices, we designed CRMArena with nine customer service tasks distributed across three personas: service agent, analyst, and manager. The benchmark includes 16 commonly used industrial objects (e.g., account, order, knowledge article, case) with high interconnectivity, along with latent variables (e.g., complaint habits, policy violations) to simulate realistic data distributions. Experimental results reveal that state-of-the-art LLM agents succeed in less than 40% of the tasks with ReAct prompting, and less than 55% even with function-calling abilities. Our findings highlight the need for enhanced agent capabilities in function-calling and rule-following to be deployed in real-world work environments. CRMArena is an open challenge to the community: systems that can reliably complete tasks showcase direct business value in a popular work environment.